Inmotion Hosting Review
Highlights: Excellent support, multiple data centers, reliable performance
Things to watch out for: Only high-end, pricier plans have unlimited hosting features
Started in 2001, InMotion has managed to carve its own niche in the web hosting industry. Owned and operated by a team of experienced web hosting professionals, InMotion maintains offices in California and Virginia.
Right off the bat, InMotion is a good option if you have limited disk space and bandwidth requirements or don’t mind paying a bit more for premium features. In exchange, you get reliable service and top-notch support. Here is a closer look at what to expect from InMotion.
Uptime and reliability
You can count on InMotion to provide 99.9% uptime as claimed on its website. This is given the fact that the company has spared no effort to invest in state-of-the-art technology and 24/7 server monitoring.
To get a sense of how well-equipped it is, consider that InMotion uses high-performance Dell servers with CentOs enterprise-class Linux, the finest Cisco networking hardware, and high-end Xeon Quad Core CPUs. With multiple server locations – possibly the only web host of its kind to offer this advantage in its price band – InMotion gives you more choice while being able to manage its resources more flexibly for better performance. This is in addition to its partnerships with some of the best-known peering exchanges and ISPs to facilitate direct data connections, and consequently enable faster connections.
InMotion provides multiple plans for business hosting, VPS hosting and dedicated servers. Each plan is aimed at specific requirements, which can make it easy for individuals/business to choose. However, note that only the pricier ‘Pro’ business hosting plan offers unlimited domain support, bandwidth and disk space. So if you are looking for a good balance between unlimited hosting and price, you may want to research other web hosts. Businesses and individuals alike will appreciate that InMotion offers both Linux and Windows web hosting.
The standard features offered with all InMotion business hosting plans are on par with industry offerings – you get email, blog, web design and ecommerce hosting along with website plug-ins and streaming-cum-interactive media. Once again, as mentioned earlier, only the ‘Pro’ package is completely feature-rich; which means you will have to pay extra for customizable error pages and SSL certificates.
Supporting cPanel, a top choice in hosting control panels, InMotion makes it quite easy for you to run your website, access statistics, monitor bandwidth and diskspace usage, create MySQL databases and email-accounts, and more. Being customizable, you can also tailor cPanel according to your requirements. InMotion also offers temporary URLs and allows you to set up email addresses in advance, to make the process of transferring hosts quick and convenient with no downtime.
InMotion’s USP is its stellar support. Round-the-clock, seven-day support via live chat, email and phone is available to customers. Importantly, the support staff is responsive, knowledgeable and friendly. You can manage issues and get answers to queries very quickly, which is always a good thing, and more so if you are a busy business owner. You can choose between ‘standard’ and ‘premier’ support, the latter providing you with a dedicated team of support staff to answer all manner of technically complex questions. InMotion goes one step ahead of peers to provide valuable resources such as video tutorials, site hosting tools, user forums for feedbacks and questions with fellow users, and infographics.
InMotion is not the most affordable web hosting service out there, but it delivers good value for your money. The company offers a 90-day money back guarantee with a full refund if you decide not to go with its service. This is one of the biggest guarantee periods offered in the web hosting industry. Freebies and specials are also offered to attract customers.
InMotion has won a number of awards, some of these being ‘Best Business Host 2012’, ‘Best Value Host 2013’, and featured in a number of editor picks over the past few years. It is no doubt a web host you can trust completely, and definitely worth a try regardless of whether you are just starting out or planning to switch from you current provider.
The company has also made an effort to incorporate eco-friendly policies. Its Los Angeles-based green data center uses Outside Air Cooling technology to cut cooling costs by 70% and lower carbon footprint by over 2000 tons each year.